Effective Date: January 5, 2021
Welcome to Frieren Merchandise Store (“we,” “our,” “us”). By accessing or using our website https://frierenmerchandise.store and purchasing our products, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our site.
1. General Store Rules
- You must be at least 18 years old or have parental/guardian consent to make a purchase.
- By placing an order, you confirm that all information provided (billing, shipping, and contact details) is accurate and complete.
- We reserve the right to refuse service, cancel orders, or restrict access to our website in cases of suspected fraud, misuse, or violation of these Terms.
2. Products & Availability
- All product descriptions, images, and prices are provided to the best of our ability.
- We strive for accuracy but cannot guarantee that colors or details displayed on your screen will exactly match the physical product.
- Product availability may change at any time. We reserve the right to discontinue or update products without prior notice.
3. Orders & Payments
- Orders are confirmed only after full payment has been received.
- We accept major credit/debit cards, PayPal, and other secure payment methods listed at checkout.
- All prices are displayed in USD (or your selected currency). Customers are responsible for any applicable taxes, duties, or customs fees in their country.
- Once your order is successfully placed, a confirmation email will be sent to your registered email address.
4. Shipping & Delivery
Please refer to our Shipping Policy page for detailed information.
- We offer worldwide shipping, and delivery times vary depending on destination and chosen shipping method.
- Estimated delivery times:
- Free Shipping: 15–30 business days
- Fast Delivery: 15–30 business days (paid option)
- Secure + Fast Delivery: 10–15 business days (paid option)
- We are not responsible for delays caused by customs, postal services, or unforeseen events such as weather conditions or labor strikes.
5. Returns, Refunds & Exchanges
Please see our full Returns & Refund Policy for detailed instructions.
- Returns must be initiated within 30 days of delivery.
- Customers are responsible for return shipping unless the product is defective, damaged, or incorrect.
- Refunds are issued to the original payment method once the returned item is received and inspected.
6. Warranties & Disclaimers
- All products are sold “as is” unless otherwise stated.
- We make no guarantees that items will meet your personal expectations beyond what is described in the product listings.
- To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability and fitness for a particular purpose.
7. Limitation of Liability
- Frieren Merchandise Store is not liable for any indirect, incidental, or consequential damages resulting from the use or misuse of our products.
- Our total liability for any claim related to your purchase will not exceed the amount you paid for that specific product.
8. Intellectual Property
- All content on this website — including text, graphics, product photos, logos, and designs — is the intellectual property of Frieren Merchandise Store or its licensors.
- You may not reproduce, distribute, modify, or use any part of this content without prior written permission.
9. Privacy & Data Protection
We collect and process personal information in accordance with our Privacy Policy.
By using our website, you consent to the collection, use, and storage of your personal data as described in that policy.
10. Governing Law & Jurisdiction
These Terms & Conditions are governed by and construed in accordance with the laws of [Your Jurisdiction – e.g., the Philippines or United States].
Any disputes arising from these terms shall fall under the exclusive jurisdiction of the courts in that region.
(Tip: You can customize the jurisdiction once your business is formally registered — e.g., “Philippines” or “United States.”)
11. Changes to Terms & Conditions
We may update or modify these Terms & Conditions at any time.
All updates will be posted on this page with a revised “Effective Date.” Continued use of the site after such changes constitutes your acceptance of the updated terms.
12. Contact Us
If you have any questions or concerns about these Terms & Conditions, please contact us:
📧 Email: contact@frierenmerchandise.store
🌐 Website: https://frierenmerchandise.store
